Get in Touch With Us
Got a question about something you read on worldcasino360.com, spotted an error, or want to suggest a platform we should look at? This page covers the ways to reach our team and what you can expect once you do.
How to Reach Us
Email is the best way to contact us. Write to [email protected] and a member of our team will read your message personally. We aim to reply within two working days, though response times can stretch a little during busier periods.
A quick note on what your message is about — a correction, a question about how sweepstakes coins work, feedback on a listing — helps us route it to the right person and get back to you faster.
What You Can Contact Us About
- Content questions — If anything on our reviews or comparisons of sweepstakes casinos, sweeps coins, or welcome offers is unclear, ask us to clarify it.
- Corrections — Terms at sweepstakes and social casino sites change often: welcome bonuses, eligible states, redemption thresholds, and game libraries can all shift. If you notice something that looks out of date, tell us and we will check it.
- Suggestions for coverage — If there is a sweepstakes casino, sweeps coins casino, or feature you think we should cover, let us know what you have in mind.
- Partnership or editorial enquiries — If you work with an operator or a related business and want to discuss editorial coverage, introduce yourself and outline the details.
- Responsible play concerns — If you or someone you know wants information on setting limits or taking a break from casino-style games, mention this in your message and we will point you toward relevant resources.
What We Can't Help With
We are an independent comparison and review site, not a sweepstakes casino operator. That means we cannot process redemptions, verify your identity on a platform's behalf, issue refunds, or resolve account-specific disputes. For anything tied to your account — a Sweepstakes Coins redemption, a login issue, identity verification, or a payment — you will need to contact the operator directly through the support channel listed on its own site. We can, however, help point you to general information about how redemption and verification typically work.
Before You Ask: A Few Things Our Content Already Covers
To save you a wait on a reply, some common questions are already answered elsewhere on the site. State-by-state availability, age requirements, and how the dual-currency model works are addressed in our individual platform reviews, since eligibility and terms vary by operator and change over time. If you are researching casino options outside the sweepstakes model, our guide to non-GamStop casinos may also be useful.
How We Handle Your Message
Every email is read by a real person on our team — we do not rely on automated replies as a substitute for an actual response. If your message flags a factual issue with a review, we will look into it and update the page if the correction checks out. If you are asking about eligibility or legality in your state, we can share general information, but we are not able to give you a definitive legal opinion on whether a specific platform is permitted where you live; that depends on your state's current rules and the operator's own terms, both of which can change.
A Note on Accuracy and Independence
Social Casinos is a comparison and information site covering social and sweepstakes casinos. Where we link to an operator, we may earn a commission if you sign up, but this never determines how a platform is rated or ranked. If you believe something we have published is inaccurate, outdated, or misleading, we want to hear about it — reader feedback is one of the main ways we keep our coverage current.
Thanks for taking the time to reach out. We read every message and will get back to you as soon as we can.